Overview

This is Your Opportunity to Join One of the Fastest Growing Healthcare Staffing Companies in the Industry. Get the career growth opportunities and independence you deserve with Parallon. As one of the nation’s first and largest providers of healthcare services we work with you to reach your goals both personally and professionally. We are committed to the care and improvement of human lives and strive daily to deliver top talent so as to uphold that very high level of commitment.The Senior Program Professional develops and maintains relationships with new and existing client base. A main focus is overseeing the overall management of the requisition process for the assigned client (s). This includes the day-to-day relationship between the client and supplier representatives to fulfill clients staffing needs. May from time to time provide direction to program professionals and assistant program professionals. Senior Program Professional – Locum Tenens Essential Functions include but are not limited to: Job Requisition Fulfillment – Support the day to day requisition fulfillment process for assigned clients in a consultative manner with Hiring Managers on business needs and strategies. Prioritize job requisitions, supplier responsiveness and quality, timely job requisition fulfillment, and SLA compliance. Provides status updated to Hiring Managers. This may include: Validating incoming orders with the client to insure complete understanding of order requirements Distribute orders to the appropriate suppliers in accordance with the account contract terms and conditions, and program business rules Review candidates resumes to insure all client requirements are met Shortlist candidates for client hiring managers Order fulfillment for new contingent workers Provide guidance and be a process/technology resource for client, suppliers, and internal departments Supplier Management – Day to day issue resolution which may include contractor performance, payment / timesheets, or contractor rates. Reporting and Analytics (Client Reports, QSR, Supplier Performance) – Assist program team with reporting and analytics. Supports creation of reporting packages for the client to include monthly reporting packages, quality service reviews, and supplier performance reviews. Participate in reporting and analytics and quarterly performance reviews with client and suppliers Provide excellent customer service and act as the liaison between the client and suppliers to successfully manage order fulfillment. Interaction with client managers is also required to ensure satisfaction. Knowledgeable of and understands the contracted terms and conditions between PWS and the client, including pricing as well as client rules of engagement and processes; Assist in facilitation of assignment management. Responsible for ensuring resolution to the day-to-day issues within their respective program. Follows internal escalation plan as necessary. Meets and manages expectations from client, suppliers, and internal resources. Acts as a resource for the Program Professionals. Assists in the supervision, training and evaluation of Program Professionals. Maintains confidentiality and appropriate access of all employee information.Perform other duties as assigned. Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”. EDUCATION – High School Diploma and/or GED required, Bachelors preferred. EXPERIENCE – Minimum 2-4 years working in a Recruitment/Customer Service type position, preferably within the Healthcare staffing field. Why Parallon? Parallon is one of the nation’s leading providers of healthcare business, operational and staffing services. Parallon provides comprehensive and customized solutions to improve business performance and meet the real needs of hospital and healthcare systems. We offer a complete range of business services in the areas of revenue cycle, group purchasing (via HealthTrust), supply chain, technology, workforce management and consulting. The Parallon name represents the commitment to working side-by-side, or in parallel, with healthcare providers to enhance their performance. As a strategic, operational advisor and knowledge source, we employ more than 22,000 professionals who approach every assignment as operating partners, not vendors.