Overview

Quality Control – Returns Manager   At Bob’s Discount Furniture, we have fun, we love what we do and it shows in our expansive growth!  Bob’s Discount Furniture is currently looking for a high energy   Quality Control – Returns Manager.    Quality Control – Returns Manager is responsible for overseeing QC-Repairs Manager and the Returns Manager. Within Quality Control this position is responsible for product review of all Samples and New Goods, reporting directly back to Merchandising Department.   In addition to all aspects of the Repair Department and Special Inspections including White Glove Process as well as all aspects of the Returns Process. QC-Returns Manager is responsible to trouble shoot as needed within or between the Distribution Center, Customer Care, Delivery, Stores and/or Corporate environments. Essential Duties and Responsibilities:   Responsible for product review of all Samples and New Goods, reporting directly back to Merchandising Department. Responsible all aspects of the Repair Department and Special Inspections including White Glove Process as well as all aspects of the Returns Process Trouble shoot as needed within or between the Distribution Center, Customer Care, Delivery, Stores and/or Corporate environments. Responsible for maintaining all appropriate weekly and monthly reports. Responsible for conducting evaluations and disciplinary actions of assigned departmental staff and participates in the interview and selection process for new employees. All other duties as assigned . Required Qualifications: High school or equivalent experience in a Warehouse atmosphere. Strong verbal and written communication and organizational skills. Skilled at multi-tasking and managing competing priorities. Working knowledge of Word, Excel, and SAP Detail oriented and accurate. Demonstrated ability to quickly recognize and diagnose trends and patterns in productivity data. Must be able to work flexible hours determined by the needs of the department including weekends and evenings.   Bob’s Discount Furniture is a high-growth, value-priced furniture and bedding retailer. Currently ranked #14 by Furniture Today, this 75 showroom strong, “no phony gimmicks” Connecticut-born retailer is aggressively expanding beyond the Northeast and mid-Atlantic to the Midwest. Bob’s truly values the contributions of every associate; therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits and a professional, fun, fast paced work environment.  With  75 stores and growing , our continued success has created exciting opportunities for our associates to enjoy truly rewarding careers. At Bob’s Discount Furniture, we have fun, we love what we do, and it shows in our expansive growth! Our benefits include medical, dental and life insurance, 401(k) profit sharing plan, paid personal/sick days, paid vacation and holidays, employee assistance program, generous employee discounts, and more!  Many of our benefits are paid wholly or in part by Bob’s Discount Furniture and are available to eligible employees. Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position. mon16 #TrackingJobBody p {padding:5px 0;} #TrackingJobBody p:empty, #TrackingJobBody b:empty, #TrackingJobBody span:empty,#TrackingJobBody ul:empty,#TrackingJobBody li:empty{display:none !important;} #TrackingJobBody *{ line-height:normal !important; margin: 0 0 1pt !important;}