Overview

This role will play a key part in helping the BCUS Desktop Operations team manage and maintain the BCUS desktop environment.Responsibilities to include:High priority Incident diagnosisTroubleshoot hardware and software issues for WindowsInstall software using System Center Configuration Manager (SCCM) / Manual installationModify Active Directory user accountsTroubleshoot SCCM agent issuesTroubleshoot WMI issues on Windows XP, Windows 7No direct reports in this positionKey relationships with MS Server, MS Engineering and Networking teams as well as internal desktop usersMust Have Skills:5+ years’ experience as an MS Automation and SCCM Engineer to include:Experience troubleshooting Windows hardware and software issuesExperience installing software using System Center Configuration Manager (SCCM) / Manual installationKnowledge and experience using Active DirectoryExperience troubleshooting SCCM agent issuesExperience troubleshooting WMI issues on Windows XP, Windows 7Professional Skills:Strong verbal and written communication skillsAbility to work with only light to moderate supervision is requiredEmtec is an Equal Opportunity Employer US citizens and those authorized to work in the US are encouraged to apply