Overview

Field Service Supervisor 3438BR Chicago (312) 372-4790 Job Description NOW HIRING!  Whelan Security is searching for bright and talented professionals who wish to share in the unique culture of our family business – one where people feel inspired, encouraged, and rewarded. Whelan Security is a performance-based company that cares deeply about maintaining our conservative business culture.  The Field Supervisor is an operational employee of the company responsible for inspections, training, scheduling, delivering of supplies to accounts, and occasionally personally filling account posts for a specific shift, reporting to our two CSMs and Field Service Manager.  The Field Supervisor is responsible for working with the MSS, CSM’s, Project Managers and/or Site Supervisors in the branch to develop schedules, manage schedules, fill open shifts and oversee the Special Response Officers.  The Field Supervisor role is 100% tactical and operational.  The Field Supervisor is expected to build upon a culture of employee engagement and set the example for all employees in the branch of servant leadership and personal commitment to the Whelan Values.This Field Supervisor role is part-time (24 hours per week). Hours worked will primarily be weekends and overnights throughout the week. Qualifications Performance Metrics: The Field Supervisor is expected to achieve the following metrics within Whelan’s performance-based business environment: 100% of shifts covered by qualified personnel at all accounts during the responsible shift Personnel inspections and training of personnel to all accounts during the responsible shift Personnel recruiting to ensure full staffing levels Develop a minimum of one Special Response Officers for promotion annually Become proficient in all company software systems (on-boarding, scheduling, financial) 100% compliance to the Whelan Mandatory Requirements Lead by example of living up to the Whelan Values Education Why Whelan? Be Supported: Whelan employees enjoy a comprehensive benefits package including health insurance, supplemental benefits (including dental, vision, short term disability, life insurance, and legal assistance plans), 401(k) retirement plan, employee assistance program, prescription discount cards, paid vacations, and more! Be Challenged: Our extensive training program and career progression opportunities create an environment where employees can thrive, succeed, and enhance their careers. Be Rewarded: We are proud to acknowledge and reward exceptional employees who make a difference to customers, the team, and the organization through our comprehensive Employee Recognition Program. Be Valued: We are more than a team – we are a family! The distinctive culture of our family business sets us apart from every other contract security company in the industry.  Apply Now!If you have an interest in joining a leader in the contract security industry and would like to work at some of our outstanding client locations in the Chicagoland area – APPLY NOW!Click “Apply” to begin the application process immediately. For more information, you can also call us at (312) 372-4790.Not convinced? Listen to what our team members have to say!Chicago, IL 60606