eepoint Project Manager at Willis Towers Watson Date Posted: 6/19/2016
 Employee Type: Full-Time Location: Dallas, TX 
 Experience: Not Specified Date Posted: 6/19/2016 The CompanyWillis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 39,000 employees in more than 120 territories. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance. Unlock your potential at Willis Towers Watson.The BusinessThe complexity, costs and risks associated with employee benefits pose an increasing threat to business performance. An enterprise-wide strategy for managing benefits gives our clients the framework to develop programs that work in concert to help attract and retain top talent in a cost-effective manner so they can offer benefits that give them a competitive edge while meeting the needs of their employees.Our Retirement team provides expertise in design and management of retirement plans to leading organizations worldwide. Our Pension Administration Group provides state of the art outsourcing solutions for defined benefit plans.The RoleAs a Project Manager you will play a key role for our pension administration software and service delivery business by serving as the central link between clients and internal team members in the delivery of client projects. You will collaborate with other Willis Towers Watson lines of business to develop, implement and maintain technology–based solutions and services that meet client requirements and Willis Towers Watson commitments. You will use your system development knowledge, defined benefit expertise and management experience to oversee new system implementations and the maintenance of existing systems and ongoing services. You will play a key role in managing and expanding client relationships. You will have the opportunity to grow your project, management, consulting, client management, leadership and defined benefit knowledge and business acumen.Note that this role will involve some travel to client sites and other Willis Towers Watson offices.This position may be located in any US office, with a preference for Houston, Minneapolis, Detroit, Chicago, Philadelphia, or Arlington. Performance Objectives: Clients Drive superior, consistent project management for concurrent projects Translate business needs into comprehensive project plans including objectives, timeline, deliverables, budget and quality standards; Serve as the day to day project lead, ensuring the progress of teams against established goals Serve as primary, daily contact to clients on delivery of services Manage client expectations and raise appropriate issues to Senior Consultants and Client Relationship Managers Develop a trusted advisor relationship with client contacts through efficient, quality execution of projects, effective communication, and value added consulting advice Excellence Provide value added consulting to clients concerning defined benefit system implementation and ongoing administration including best practices, marketplace providers, cost and return on investment issues, pros and cons of solutions, etc. Efficiently and effectively trouble shoot and resolve client issues Train clients on use of new tools and approaches Contribute to the development of new tools, processes and solutions to meet clients’ outsourcing and broader human resources needs Follow firm and line of business processes, protocols and quality standards in the development and deployment of solutions People Manage performance of teams composed of Retirement Implementation Specialists (RIS), Calculation Developers, Data Analysts, operational Centers of Excellence (COE) and others against project goals: Hold regular meetings to monitor progress Identify and help resolve issues Motivate and provide developmental direction to team members Participate in local, regional and national meetings as requested Partner with colleagues from other practices and regions on assignments that achieve the client’s broader business issues Financial Support the generation of new business to current clients through identification and introduction of new products and services that meet client needs Participate in finalist presentations and other activities to help close new business Meet revenue and billable hour goals as defined by your manager Work within prescribed budget for project plans