Overview

Client Manager-Property & Casualty at Willis Towers Watson Date Posted: 5/27/2016
 Employee Type: Full-Time Location: Dallas, TX 
 Experience: 3 to 5 years Date Posted: 5/27/2016 Job Title: Client Manager – Property & Casualty The CompanyWillis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 39,000 employees in more than 120 territories. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance. Unlock your potential at Willis Towers Watson. The Business Corporate risk and brokingWe know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. The result is a new way of embracing risk that drives superior results. The Role Client Service SpecialistResponsible for maintaining day-to-day servicing relationship with client decision-makers. This position requires an organized, self-starter to effectively provide insurance brokerage and risk management services to new and existing commercial accounts. Participate in presentations with clients and prospects working within a collaborative brokerage service team. Drive insurance renewal process from gathering client exposure information through delivering final negotiated coverage terms. Answer client policy and coverage questions. Consult with clients on policy changes. Coordinate loss control and claim review meetings for selected accounts. Visit client site to identify potential exposures and needs: review loss analysis, complete risk management analysis. Research exposure and technical coverage issues to answer client questions. Assist in gathering and researching risk management/insurance information from prospects. Coordinate financial transactions including general insurance accounting, invoicing, insurance plan cost benefit analysis and loss analysis. Responsibilities: Maintain existing commercial property and casualty accounts by providing continuous client service and risk management advice Prepare written correspondence, reports and analysis as needed Communicate effectively with client decision makers and other team members Perform complex client risk management analysis by researching exposure and coverage issues Review quotes, proposals, contract insurance requirements, rating worksheets, audits for accuracy, compliance or other insurance objectives. Review non-standard certificate requests Conduct pre-renewal internal and external meetings Prepare new and renewal business submissions Arrange and facilitate underwriting meetings Negotiate new and renewal property and casualty insurance terms and conditions with underwriters Present renewal terms to client Facilitate the ordering of loss control and claim reports Make necessary fee arrangements Gather information from clients for marketing purposes Assist with resolution of client/carrier accounting issues Maintain client confidentiality