Overview

Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today – planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

Who you are:
Do you have a passion for transforming complex technical concepts into clear and engaging stories? Do you have an interest in technology that powers customer business worldwide and across multiple industries? As a technical writer in the IBM Cloud Pak content development team you’ll be in a fast paced role, responsible for designing and developing customer documentation and content for our premier hybrid cloud management product. You will work with a diverse group of developers, designers, and testers in planning and delivering on time with tight schedules. As a technical writer you will have the opportunity to gain a sound theoretical and practical understanding of the technical details, and produce documentation that delights our customers. You will also advise the development team on style and language use within the product. The deliverables that you will work with cover a broad spectrum of mediums, including traditional text, guides, tutorials, samples, product embedded help, graphics, and social channels such as videos and blog posts.
What you’ll do:
As a writer on the IBM Cloud Pak content development team, you will be responsible for developing customer documentation. You will collaborate with a diverse group of developers, designers, and testers in a fast-paced environment with tight deadlines; coordinating your workload with the wider team but working independently. In this role, you will need to quickly gain a sound theoretical and practical understanding of the technical details and produce documentation that delights our customers. You will also advise the development team on style and language use within the product.

Required Technical and Professional Expertise

  • 3+ years’ experience writing, curating, and editing content for accuracy, clarity, and usability for a technical audience.
  • Proficient in markup languages (such as Markdown and HTM), source control (such as GitHub, FileNet) and authoring tools.
  • Proven ability to perform and use independent research.
  • Success working in a dynamic team-based development environment across multiple geographies.

Preferred Technical and Professional Expertise

  • Foundational understanding of UX design and design research.
  • Degree in Writing, English, Journalism, Communication, Information Design, or related field, or a technical degree.
  • Experience writing for globalization and accessibility.
  • Experience working in an agile, squad-based, continuous delivery development model.
  • Ability to document detailed technical content such as APIs and SDKs.
  • Experience programming in any of the following languages: Java, Ruby, PHP, Python, Swift, Go, ObjectiveC, or Node.

About Business UnitIBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

About IBM

IBM’s greatest asset is the IBMer. We believe our strength lies in the diversity of our employees. IBM encourages creative pursuits and passions outside of work, because when IBMers can explore their curiosity, it gives all of us a new outlook on the world and its possibilities for emerging tech. Together, IBM can drive progress through meaningful innovation and action.