Overview

Job Summary: The Security & Loss Prevention Supervisor is responsible for identifying and eliminating sources of theft through data analysis, comprehensive process knowledge, and investigative techniques. The Security Supervisor will effectively provide security services and asset (lives, buildings, equipment, data, & intellectual property) protection through design of physical infrastructure and processes in the Distribution Center.  This position will supervise the security staff on a daily basis. This position will partner with Safety to assist with daily, weekly or monthly tasks.  The Supervisor is a key member of the Operational team as well as cross functional teams throughout the organization as necessary. Job Expectations:The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of Loss Prevention within the companyAbility to operate a surveillance system, review video, and partner with Human Resources, Safety and Operations on investigations. Ability to write clear and concise reports.Possess a working knowledge of access control systems including data entry and badge printing Supervise and coach a team of contract Security Officers and ensure that they are performing according to post orders.Ability to manage team of security personnel on daily operations issuesExperience with rapid and complex changing work environmentSuccess in driving effective security and loss prevention programsAbility to walk the warehouse on a daily basisWill assist with Safety department weekly, monthly or quarterly tasksThe ability to be comfortable with high volume workload and not be afraid to “roll up your sleeves”The ability to manage complex data streams to identify meaningful, actionable trendsThe ability to manage multiple priorities simultaneously – oriented on resultsPlan, schedule and track project timelines and milestones Investigate potential theft issuesProactively manage changes in project scope, identify potential crises and devise contingency planMaintain a good working knowledge of Company Handbook and Safety PoliciesMaintain good understanding with Safety, HR and Operations Department Knowledge, Skills and Abilities:Required:     Good Communication skills both oral and writtenValid CA Security Guard Licenses /Valid CA Licenses CDL and Current Insurance Comprehend and Speak the English and Spanish LanguageKnowledge of Avigilion Video Management system preferred  Strong work ethic, and desire to achieve excellenceMust be able to interface at all levels of the organizationPassion for innovative Loss Prevention solutions and process improvementExcellent organizational and interpersonal skillsMust be able to work in an industrial environment that requires walking for long periods of timeProficient computer skillsAbility to work with electronic surveillance and access management system Experience Requirements:Generally requires a minimum of three (3) years of experience in security services, asset protection, audit, risk management, inventory control, quality assurance, or other related field.  Security supervisory experience preferred.  Education Requirements:High School Diploma required, Associate’s Degree preferred  Please Note:  At this time we are not offering any employer-sponsored work authorization.​​iHerb Inc.​​is a leading online retailer of nutritional supplement and wellness products (vitamins, minerals, herbs, botanicals, bath and beauty, pet care, sports nutrition and children’s health).​​ Via its e-Commerce website, iHerb.​​com delivers 35,000 products from over 1,500 brands direct to the customer in more than 180 countries.​​ iHerb carries trusted brands customers love around the world.​​iHerb’s growth has been recognized by Internet Retailer as a top 500 e-Commerce provider in North America and recently as a top 300 mobile commerce business in the world.​​  In 2013 Google bestowed iHerb with its Google Trusted Store designation having shipped over 1,000,000 orders to customers in the US market with a 98%​​ on-time shipping and a 99.​​9%​​ issue free orders