Overview

Our client, a Leader in the Call Center Business partnering up with Fortune 500 and government agencies because of continued growth is looking for Inbound Customer Service Reps to join their dynamic team.Job Summary: As an In-bound Customer Service Representative you will be required to provide excellent customer service and technical assistance for leading consumer electronics companies. This position requires an individual who has demonstrated success in working independently (with minimal supervision) and working as a productive member of a team. Representatives will be required to have strong communication skills and the ability to establish strong customer rapport. Responsibilities include providing quality customer service while demonstrating the ability to accurately troubleshoot and diagnose customer questions and concerns. Customer inquiries will range from basic to complex technical issues. Providing resolution to these inquiries requires research and analysis of consumer products and services. Skills required:• 1+ years of customer service experience, call center experience although highly desirable is not required• High school diploma or GED• Excellent communication and interpersonal skills• Good knowledge of Microsoft Office Suite (Word, Excel, Outlook)• Willingness to work shift hoursExcellent Benefits including Health, Dental and Vision, Life Insurance, Short term/long term disability, 401k with a MATCH, PTO, paid holidays, Tuition Reimbursement, Paid Training, a rewards program and much more! You must be authorized to work in the US for any employer