Overview

Our Client, a world leading Environmental Services Corporation, has an Immediate Opportunity for an Experienced GENESYS DEVELOPER to join their team in Houston, TX on a Contract-to-Hire Basis.  Selected candidate will have proven experience with Genesys Outbound Communications Platform, specific experience with URS (Workflow Management) and GVP (Voice System) as well as COMPOSER for Genesys Backend Development.  This is a new implementation of Genesys as a packaged solution for outbound customer communications.  The technology will be deployed across a Large/Complex Corporate Enterprise.    Must be capable of design/development/document/deliver within Genesys and comfortable with new implementation complexities and challenges.  Genesys expertise (Architecture and other Developers) resides in-house and will be available for collaboration.    Part of the Customer Service function of this global business, the new Outbound Messaging Platform from GENESYS is being deployed to consolidate over 60 disparaged customer messaging applications and centralizing the utility to Genesis to be employed across a large/complex corporate landscape.  Comfortable working with Agile methodology, driving continuous improvement.  Selected candidate will be familiar with utilizing cost saving technologies in outbound messaging to drive efficiencies, data capture, and customer experience improvement.  Must be a results oriented developer that can thrive in a large/complex and efficiency charged corporate environment.   ABOUT DELPHI-USDelphi-US provides world class talent acquisition solutions to our clients nationwide. We are experts in Information Technology, Engineering, Professional, and select specialized talent recruitment. With a collective 30+ years in our field, Delphi-US brings true best practices to the industry, and a fundamental approach that drives excellence in results for our clients and consultants. Known as ‘The Peacemakers in The Talent War’, Delphi-US seeks to join the best and brightest of our knowledge workforce to select employers of choice throughout the United States.