Overview

CONTACT:BHAVANA BILAGI(916)679-7345bhavana@agileglobal.comJOB DESCRIPTION:POSITION: Configuration ManagerLOCATION: Taylor,TXDURATION: Long TermEssential Job Duties and Tasks: • Monitor and document defined IT services and infrastructure components. • Track and distribute Software Configuration Management issues. • Support development and maintenance of build and deployment of automated configuration management tools used in testing and production. • Generate required reports and metrics. • Track and maintain accuracy of user requests. • Collaborate with appropriate resources internal and external Change and Configuration Management department regarding issues for configuration management. • Perform and maintain baselines for environments under release management control. • Assist in development and maintenance of source code change and software version control. • Assist in preparation for compliance for audits. • Control the receipt, identification, storage, and withdrawal of all supported Configuration Items. • Provide an information service to facilitate the effective and efficient planning, release and implementation of changes of Configuration Items. • Preserve and retain all master copies of software and documentation for Configuration Items (CIs) registered with Configuration Management. • Supports established configuration management policy and procedures to ensure related software and infrastructure changes are recorded timely, properly authorized and respond with verification of updates to the Configuration Management Database (CMDB). • Assist with the development and maintenance of the major Configuration Management processes and procedures. • Supports process compliance and generates reports for internal standards and policies, SSAE16 controls, and NERC Regulatory requirements. • Generates reports for internal, SSAE16, and NERC audits. • Ensures that the standards of Software Configuration Management including configuration identification, configuration control, build management, process management, and environment management are implemented, maintained and improved as required by business conditions. • Maintains baselines for environments under release management control using manual or automated configuration management tools. • Identifies and implements processes to strengthen, streamline and automate build processes. • Drives the development and maintenance of build automation tools. • Responsible for development and operations support of change and configuration management tools. • Ensures accuracy and integrity of CMDB through process enforcement. • Provides reports and metrics as requested whereby achievement and failure of process can be quantified. QUALIFICATIONS Education: Bachelor’s degree in Business, Computer Science, Information Systems or related field or an equivalent combination of education and experience is required. Certifications and Licenses: Information Technology Infrastructure Library Foundations (ITIL) certification preferred. Toolset(s): JIRA and HP uCMDB