Overview

Title Assistant Store Manager – Retail Sales / Customer Service Auto req ID 5842BR City Houston State Texas Job Category Sales Employment Status Full-Time Job Description Love retail sales, but hate working holidays? Passionate about Customer Service, but hate working odd hours? At Extra Space Storage we offer the best of both worlds! Great retail sales environment without the retail hours! At Extra Space Storage we are the best at getting better and we need engaged employees to join our team as we continue to experience amazing growth. OverviewIs your enthusiasm and passion for helping people contagious?  Why not bring them to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career – then Extra Space Storage is the place for you!At Extra Space Storage, the Assistant Manager is critical in creating a welcoming environment, creating the cleanest locations in the industry, and identifying customer needs and exceeding their expectations. Extra Space Storage seeks employees that have entrepreneurial, pro-active, positive attitudes, adaptability to change, and integrity. If you possess these qualities and want to join a dynamic, growing organization, then we are excited to hear from you!Benefits A dynamic growing company Competitive pay and benefits A rewarding work environment Opportunity for advancement Great company culture External Requirements Qualifications Successful candidates come from a variety of environments including retail sales, restaurant, sales associate, and other customer-centered selling roles Energetic, outgoing, customer oriented personality A High School diploma /GED equivalent.  College education a plus Ability to perform light maintenance including: changing light bulbs, and removing debris from storage units Minimum one year Customer Service and/or Sales experience Valid driver’s license with access to reliable transportation Willingness to travel to multiple retail locations External Responsibilities Responsibilities As an Assistant Manager you’ll work alongside your team to maximize sales objectives with each prospective customer via the phone, web or in person at your location. Our team members consistently practice exceptional customer service by welcoming future and current customers in a friendly, enthusiastic and professional manner. Assistant Managers work with customers to identify their needs and provide solutions that will add value to their storage experience. It is retail, so you will get the chance to sell/upsell high quality retail merchandise such as boxes, locks, tape and other moving supplies. Our team members enjoy working outdoors. When not taking care of customers in the office, our Assistant Managers spend approximately 50% of their time walking and tending to the property to ensure the facility is kept to the highest of cleanliness standards. This includes cleaning units, sweeping, mopping, changing light bulbs and other general maintenance duties. Successful Assistant Managers need to be able to perform at a high level without constant supervision, but also thrives in a team environment. Salary Range $10.91-$14.73